Magento for Sales Reps Training Course

Course Code



7 hours (usually 1 day including breaks)


  • Basic knowledge of e-commerce
  • Basic computer usage experience


Magento is a powerful and flexible open-source e-commerce platform.

In this instructor-led, live training participants will learn how to process a purchase order and make shipments.


  • Sales reps
  • Sales processing agents

Format of the course

  • Part lecture, part discussion, exercises and heavy hands-on practice

Course Outline


  • Understanding the basic elements of Magento

Overview of Order Management

  • Order workflow in Magento
  • Order status and state

Processing a Purchase Order

  • Editing and removing orders
  • Managing pre-orders and back orders
  • Managing export and import through extensions

Checkout Process

  • Adding custom steps to checkout process

Shipping Options and Delivery Tracking

  • Shipment notifications
  • Tracking order numbers
  • Setting up partial shipments

Tracking Payment and Invoicing

  • Generating multiple invoices for a single order

Closing Remarks



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